Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,638 Reviews)
Rating breakdown 49,638 reviews
5 Stars
36,168
4 Stars
6,026
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Good experience
on January 26, 2026
Posted by: Ju2025
from Washington DC
Good experience quick process used for the past 8 years
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is too expensive
on January 26, 2026
Posted by: Blackcanary1977
from Florida
My return was rejected and went to fix it, I couldn't do it on the phone to save me the $99 fee
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
My last year for TurboTax
on January 26, 2026
Posted by: JAVBond007
from Oklahoma
The constant prompts for upgrades this year are very annoying.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Its Okay...was better
on January 26, 2026
Posted by: Sean3055
from TX
I love the ease of use but the added fees opposed to previous years isn't enticing at all.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great
on January 26, 2026
Posted by: Mosie83
from texas
It was fast and easy the step by step was easy to fill out.Would recommended and use them again.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple, Understandable and Easy Process
on January 26, 2026
Posted by: AngWinn1
from Indiana
Being a single that works for myself, owns my home with real estate taxes. I pay every type of insurance premium that there is, have high medical bills and lots of business expenses. I worry every year about how the new laws will affect my taxes and how hard it will be to figure everything out and do my taxes myself. But, every year TurboTax impresses me even more by walking me though everything step by step and taking the stress out of the process.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Good Program EXCEPT ongoing upsell is annoying
on January 26, 2026
Posted by: Stu8590
from PA
I liked turbotax EXCEPT its ongoing attempt to sell me additional products/services. Very annoying!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Time tested. Familiar.
on January 26, 2026
Posted by: Indy531
from IN
Easy to use. Good interaction with taxpayer. I prefer a hard copy disc for documentation. Just saying :>
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com