Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,582 Reviews)
Rating breakdown 49,582 reviews
5 Stars
36,139
4 Stars
6,011
3 Stars
2,812
2 Stars
1,793
1 Star
2,827
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbotax is great
on January 26, 2026
Posted by: Princess201
from 1924 Fillmore street, 3
Turbotax is great Will definitely use it again. And recommend to my friends
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Some what
on January 26, 2026
Posted by: Little cheek
from sc
Turbo tax was better last year because I could use my windows 10 not buy windows 11 don't like 10 so I know I am not good to like 11 sometime it would not hurt to leave thing only. It would be nice if you do not have to buy turbo tax every year,
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good experience
on January 26, 2026
Posted by: Ju2025
from Washington DC
Good experience quick process used for the past 8 years
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is too expensive
on January 26, 2026
Posted by: Blackcanary1977
from Florida
My return was rejected and went to fix it, I couldn't do it on the phone to save me the $99 fee
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
My last year for TurboTax
on January 26, 2026
Posted by: JAVBond007
from Oklahoma
The constant prompts for upgrades this year are very annoying.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Its Okay...was better
on January 26, 2026
Posted by: Sean3055
from TX
I love the ease of use but the added fees opposed to previous years isn't enticing at all.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great
on January 26, 2026
Posted by: Mosie83
from texas
It was fast and easy the step by step was easy to fill out.Would recommended and use them again.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple, Understandable and Easy Process
on January 26, 2026
Posted by: AngWinn1
from Indiana
Being a single that works for myself, owns my home with real estate taxes. I pay every type of insurance premium that there is, have high medical bills and lots of business expenses. I worry every year about how the new laws will affect my taxes and how hard it will be to figure everything out and do my taxes myself. But, every year TurboTax impresses me even more by walking me though everything step by step and taking the stress out of the process.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com