Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,582 Reviews)
Rating breakdown 49,582 reviews
5 Stars
36,139
4 Stars
6,011
3 Stars
2,812
2 Stars
1,793
1 Star
2,827
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Awesome
on January 26, 2026
Posted by: Lovestuff
from Alabama
It was great and I recommend them to anyone and wish everyone happy new year
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
good but not worth the price
on January 26, 2026
Posted by: scburns13
from Idaho
TurboTax is super easy and i have used it for years. i enjoy the information it gives and how it double checks things for you. however, i switched to turbo tax because i thought it was ridiculous paying hundreds of dollars to file taxes so i stopped using a tax person and did it myself. over the last 4 years turbotax has gotten more and more expensive. next year i will be shopping around.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 26, 2026
Posted by: CK2485
from AZ
Always easy to do. Accurate. Compatible. Features. Interface Support. Use it every year.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great software
on January 26, 2026
Posted by: Fiveboys8383
from ohio
Love the step by step help , made me confident in my ability to complete my return
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
6,7
on January 26, 2026
Posted by: Setec Astronomy
from UT
Love but there are too many advertisements at the end.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is AWESOME
on January 26, 2026
Posted by: MightyPups
from VA
Easy, Easy, and Easy. Saving last year's info makes filing a BREEZE
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
I'll try it again next year.
on January 26, 2026
Posted by: JPC001
from Oregon
Still needed reviewing help because of errors I couldn't find.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo is the way to go!
on January 26, 2026
Posted by: Cmg12011983
from WA
The best tax service ever! I've done my own taxes using turbo for years and I wouldn't change it for nothing! Thank you turbo
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com