Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,582 Reviews)
Rating breakdown 49,582 reviews
5 Stars
36,139
4 Stars
6,011
3 Stars
2,812
2 Stars
1,793
1 Star
2,827
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
easy
on January 26, 2026
Posted by: Chasj579
from Texas
quick easy simple process that I wouldn't mind doing year after year!
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Lame
on January 26, 2026
Posted by: Coop23999
from Ny
Price goes up and up every year. Will look for other options local next year
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Nice
on January 26, 2026
Posted by: Dxnh
from Ohio
Good to deal with and get things done I didn't have any trouble
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great
on January 26, 2026
Posted by: Elizabeth0425
from Texas
I have used turbo tax for many years and have never had any issues
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is outstanding
on January 26, 2026
Posted by: Dave2961
from FLORIDA
At first I had issues since I had to Download Turbo Tax because I have windows 10 on my PC. It was kind of challenging since I was use to the old format on the disk copy, but was able to figure it out. Just wish Turbo Tax disk will be available for people who still havE windows 10 and are happy with 10 and don't want to spend money they don't have to in order to buy a new PC
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Do I *actually* need this upgrade? OPT OUT
on January 26, 2026
Posted by: PrivacyConcerned
from WI
The software is designed well for its intended purpose, which seems to be to get a person to agree to unnecessary and over-the-top premium products and "protections". This software seems skillful at guiding a person into agreeing to share their information with just about anyone in the world that INTUIT wants to do business or otherwise share information with. OPT OUT
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great!
on January 26, 2026
Posted by: London99
from Mississippi
I love using TurboTax it's easy and quick!! I will always use them.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was great
on January 26, 2026
Posted by: SuzieQ7171
from CT
I was worried there'd be an issue this year as I have an older PC which doesn't have Windows 11 on it (I'm using the 1 yr grace period extender). I was so happy to see that I could use an on line version!
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com