Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,582 Reviews)
Rating breakdown 49,582 reviews
5 Stars
36,139
4 Stars
6,011
3 Stars
2,812
2 Stars
1,793
1 Star
2,827
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great program ... I've used it for years.
on January 26, 2026
Posted by: Jack on Birkdale
from Kentucky
Simple program, very accurate on it's calculations.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and easy to use
on January 26, 2026
Posted by: easy2025taxes
from wa
Turbotax makes returns super easy. I'm always happy to use them.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not Happy
on January 26, 2026
Posted by: Tommyzyo
from California
I do not like the way the new on-line software asks the questions. I don't like the organizational layout. The system did not recognize that I had e-filed with Turbo Tax last year. I will not be using your product next year!
Turbo tax used to be a reliable and relatable system for filing taxes, but you have messed with a good thing using technology that is not user friendly and does not instill a feeling of trust.
Turbo tax used to be a reliable and relatable system for filing taxes, but you have messed with a good thing using technology that is not user friendly and does not instill a feeling of trust.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is so easy and educational
on January 26, 2026
Posted by: PostmasterTom
from Pa.
Makes it so easy. So much better then paying hundreds of dollars to a tax preparer. I also learn each year about deductions I didn't know about.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're happy to hear that you were satisfied with your filing experience! We're grateful to have you with us and look forward to helping again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Fun!
on January 26, 2026
Posted by: Data Scientist Nathan
from North Carolina, NC
Turbo tax kinda makes it fun to file your taxes. :)
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on January 26, 2026
Posted by: 2025 mccolllom
from California
easy, affordable reliable tax returns. x x x x x
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for sharing your review! We're so glad that our pricing met your expectations, and we hope to assist you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy peasy
on January 26, 2026
Posted by: Everett Shipmon
from Virginia
Easy. Simple. Just long and a bit tedious if you ask me. Anyone can do it.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on January 26, 2026
Posted by: Ajj3brown
from Illinois
Quick and easy without and problems. Done on my own
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com