Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,582 Reviews)
Rating breakdown 49,582 reviews
5 Stars
36,139
4 Stars
6,011
3 Stars
2,812
2 Stars
1,793
1 Star
2,827
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great experience, as ALWAYS.
on January 26, 2026
Posted by: CamCas59
from Nevada
Every year the process gets easier, no matter the changes in life.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax very helpful!
on January 26, 2026
Posted by: Ott T
from WA
Very helpful that fix my mistake Thank you, Turbo Tax!
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is great
on January 26, 2026
Posted by: cevans81
from north dakota
easy to understand and they walk you through it. offered support if needed
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great/Complete/Thorough tax return - Turbo Tax
on January 26, 2026
Posted by: TK 101
from Texas
The product itself is very user friendly, even for someone like me who has limited experience with computer files, programs, etc. I did have to call upon assistance when I couldn't complete the actual submitting of the tax return; received assistance from the Turbo help to resolve the issue.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax!!!
on January 26, 2026
Posted by: Koribird
from Kentucky
Very easy to use very helpful with accuracy thank you
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is a waste of money
on January 26, 2026
Posted by: WH36
from Nevada
There are better options out, I would be at JH right now if I had the time to do so, your prices for self employment are not competitive
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best tax site
on January 26, 2026
Posted by: KimP12
from Texas
We use turbo tax every year! It's easy to use and fast for returns and refunds
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
excellent
on January 26, 2026
Posted by: RJClem
from Arizona
easy to use once you get all the information gathered
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com