Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,582 Reviews)
Rating breakdown 49,582 reviews
5 Stars
36,139
4 Stars
6,011
3 Stars
2,812
2 Stars
1,793
1 Star
2,827
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax is free easy to use and has all features
on January 26, 2026
Posted by: Nana Adjei
from Oh
It was great and very helpful in preparing my tax application.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Too easy not to use yourself.
on January 26, 2026
Posted by: LeftILenny83
from Pennsylvania
Quick and simple. Makes doing my taxes like a walk in the park.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on January 26, 2026
Posted by: Anonymous
from New York, NY
at home accessibility, i dont have to go to an accountant
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Will always use Turbo Tax
on January 26, 2026
Posted by: Shawn401
from Idaho
In my 10th year using Turbo Tax to file my return. Always easy and accurate.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Online version not for me
on January 26, 2026
Posted by: JerryM43
from Oklahoma
I would have given 5 stars, but this year I did not receive a disc which is my preference. My computer won't upgrade to Windows 11 and the desktop version of Turbo Tax isn't compatible with Windows 10. So I had to use the online version which was very slow and frustrating. I finally got i done so I'm happy it's out of the way. I have been using Turbo Tax since it began many years ago. I don't like the online version.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 26, 2026
Posted by: Annaboobear
from Nc
It was easy and secure. When I needed something fixed they email me and advise what is needed.
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 26, 2026
Posted by: Blessedmom4
from Nc
It’s easy and understandable and works on your time
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
best app ever
on January 26, 2026
Posted by: cappg91
from georgia
i love yall my guy yall be looking out for thug thanks
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com