Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,638 Reviews)
Rating breakdown 49,638 reviews
5 Stars
36,168
4 Stars
6,026
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
awesome
on January 26, 2026
Posted by: Anonymous
from New York, NY
at home accessibility, i dont have to go to an accountant
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Will always use Turbo Tax
on January 26, 2026
Posted by: Shawn401
from Idaho
In my 10th year using Turbo Tax to file my return. Always easy and accurate.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Online version not for me
on January 26, 2026
Posted by: JerryM43
from Oklahoma
I would have given 5 stars, but this year I did not receive a disc which is my preference. My computer won't upgrade to Windows 11 and the desktop version of Turbo Tax isn't compatible with Windows 10. So I had to use the online version which was very slow and frustrating. I finally got i done so I'm happy it's out of the way. I have been using Turbo Tax since it began many years ago. I don't like the online version.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 26, 2026
Posted by: Annaboobear
from Nc
It was easy and secure. When I needed something fixed they email me and advise what is needed.
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 26, 2026
Posted by: Blessedmom4
from Nc
It’s easy and understandable and works on your time
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
best app ever
on January 26, 2026
Posted by: cappg91
from georgia
i love yall my guy yall be looking out for thug thanks
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great program and have used it for many years. I d
on January 26, 2026
Posted by: Cadillac1966
from FL
You need to depend on a cell phone to use your program. I do not own a cell phone and have to depend on my Wifes phone. I would rather use my email to complete my taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax!!!!
on January 26, 2026
Posted by: Foster14
from Texas
Everything was smooth and quick, and I’m getting my best refund yet!!!!
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thanks for sharing your great review with us! We're so glad that TurboTax was able to help you get a refund that you're happy with, and we look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com