Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,582 Reviews)
Rating breakdown 49,582 reviews
5 Stars
36,139
4 Stars
6,011
3 Stars
2,812
2 Stars
1,793
1 Star
2,827
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Great
on January 26, 2026
Posted by: Chi1903
from Kentucky, Ky
It was easy to use and straight forward and would recommend to family
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and Efficient
on January 26, 2026
Posted by: Gabs07
from CA
The service is easy and efficient. I was able to get my taxes done in one sitting.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome!!!!
on January 26, 2026
Posted by: Ms JaciWil
from Pennyslvania
I lucked up and China called me. She was absolutely fantastic! Patient, kind, respectful and knowledgeable about taxes. I felt seen and heard, She was actively listening to me and stayed on the phone after your office had closed. Her support was greatly needed and received. What got on my nerves was the pettiness that Turbo insisted on wasting my time with like a nickname, and repeatedly being asked the exact same questions over and over. I only have one name and one nick name and that's Jackie. Of course someone else has that nick name but not on my tax form they do not!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very easy and helpful
on January 26, 2026
Posted by: Cas092022
from FL
Very helpful and easy to guide through what information was necessary
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
MOREMONEY
on January 26, 2026
Posted by: AMBUSH69
from ILLINOIS IL
AWESOME LOVE USING TURBO TAX. ALWAYS ON TIME AND FAST
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the best.
on January 26, 2026
Posted by: Gregory 101
from South Carolina
I have used Turbo Tax for over 10 years and have never had a problem with my taxes. The program is easy to follow from start to finish to filing.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use
on January 26, 2026
Posted by: MC1105
from Michigan
Taxes can cause some anxiety of not knowing what to do. Even though I have used Turbo Tax for years I still get nervous doing them until I start it up. If there is something I do not understand there is always an info button that explains it to me.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Online Turbo tax
on January 26, 2026
Posted by: Don2026
from Texas
Using the online Turbo Tax provided an accurate way to submit your taxes. It was relatively easy to navigate the various sections and paired accurately with the various 1099 forms. The features of each section were easy to navigate. Various means of support through chats or other Turbo Tax features were provided.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com