Customer reviews from turbotax.intuit.com
TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.5
(44,460 Reviews)
Rating breakdown 44,460 reviews
5 Stars
33,174
4 Stars
5,143
3 Stars
2,313
2 Stars
1,456
1 Star
2,374
Customer Reviews for TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Love TurboTax! Use it every year.
on January 25, 2026
Posted by: Goofball54
from CO
Love the product. Use the "review" feature as well as explanations of items I need a refresher on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Experience for 5 years and going!
on January 25, 2026
Posted by: Jonzalez
from California
This software for filing has always been top notch, read each prompt and answer accurately for best results.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
VERY EASY TO USE
on January 25, 2026
Posted by: EASY USE 123
from SC
VERY EASY TO USE. WALKS YOU THRU ALL FIELDS. AWESOME
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax is a joke anymore
on January 25, 2026
Posted by: Red812
from Indiana
It's a joke that you have windows 11 to use turbo tax for desktop now. I won't be using turbo tax anymore after this year. Way to lose a someone that has been using turbo tax for 11 years now.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is easy!
on January 25, 2026
Posted by: Moni0518
from Alabama
So far so good! I will keep customers updated once my taxes are completely finalized!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great service
on January 25, 2026
Posted by: KBK29
from Texas
Was easy and understandable even for me, I’m not a tax expert
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Could be better
on January 25, 2026
Posted by: Cheri3030
from arizona
I liked when you had the disks. I also don't like that this years is only good on windows 11. I brought it and didnt see the little print that said that and wasted my money.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Unhappy with fees
on January 25, 2026
Posted by: Franco Isaac
from Colorado
I am unhappy with all the fees after the initial fees. I wish you could be more up front with all the charges so it is not such a surprise in the end.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com