Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,583 Reviews)
Rating breakdown 49,583 reviews
5 Stars
36,139
4 Stars
6,012
3 Stars
2,812
2 Stars
1,793
1 Star
2,827
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy to use
on January 25, 2026
Posted by: Jeanie91
from IL
It walks you through the process of preparing taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great!
on January 25, 2026
Posted by: millons26
from ny
great easy filing assistances with all my questions answered without having to leave the page.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and Efficient
on January 25, 2026
Posted by: Spire
from VA
I have used them twice so far, and both times have been the quickest and easiest tax filings I have ever done.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
This year was awful. Had to use online version.
on January 25, 2026
Posted by: PowerMatic
from TN
My experience was terrible. After over 30 years of using TurboTax and being very satisfied, this year was the worst. First, software required Win 11 and my computer didn't support. Went with online version thinking the interface would be the same. It was not and I found it difficult to do most tasks. Then when I tried to enter retirement income I learned that the product was incomplete and had to wait. Logging into the online version was an ordeal. I am concerned about the accuracy but time will tell. Also struggled with HELP results.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Dislike using this
on January 25, 2026
Posted by: George023
from FL
Overpriced, you offer free which is a lie. On top olf the fact that I normally have to pay back, the program gets more expensive. Stop pushing more services to charge more, when it makes no difference.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
works well
on January 25, 2026
Posted by: jeremyn13
from helena mt
Works well. I have not had any problems with it and it makes my life easier
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
User of Turbo Tax for eleven years
on January 25, 2026
Posted by: Isabella 2
from Vermont
I have used Turbo Tax since 2014. The only reason I did not give this year's program five stars is that it did not pick up my information for 2024 even thought it was on my computer along with the other eleven years I have used it. I found it quite easy to use this year, and liked the explanation and examples thatwre provided. And having Turbo Tax file both my federal and state taxes was a nice addition.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Fine
on January 25, 2026
Posted by: Brianatre
from Tx
Fine easy to use. Kinda expensive. Great help topic
Written by a customer while visiting turbotax.intuit.com