Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,583 Reviews)
Rating breakdown 49,583 reviews
5 Stars
36,139
4 Stars
6,012
3 Stars
2,812
2 Stars
1,793
1 Star
2,827
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Mediocre for experts
on January 25, 2026
Posted by: Retired CLCCPA
from South Carolina
After entering all information, including bank account numbers, the system looped through the same review 3 more times; seems it didn't like me not releasing my information to their bank. I prepared taxes for over 40 years using professional software - Turbo Tax took twice as long. Now that I'm retired, I had to find a "simple" solution to filing. This is good for those not familiar with tax prep.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Unexpected issues
on January 25, 2026
Posted by: MartyHudd
from TN
I thought I was purchasing a download of Turbotax to my PC, but somehow ended up with an Online version. Too many transmission interruptions during completion. Don't like paying $35 to direct deposit either!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Help received was awsome. unbeliviable
on January 25, 2026
Posted by: Anonymous
from Virginia
Support Got help one time . She was the best, thanks.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 25, 2026
Posted by: EShells
from North Carolina
Great service, User Friendly. Greatttttttttttttttt
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is AWESOME.
on January 25, 2026
Posted by: BRITTROD1
from FL
I have used Turbo Tax for many years now. I always feel confident using the Turbo Tax software.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome tax filing app
on January 25, 2026
Posted by: Seyed123
from Texas
Easy and user-friendly interface. and good features.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Sweet and Simple.
on January 25, 2026
Posted by: SJCz
from New Mexico
I have been preparing my taxes with the help of Turbo Tax for several years now. Going to continue!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax !!!
on January 25, 2026
Posted by: Tamwat1234
from Texas
N/a turboTax is great was quick and easy. I will definitely be using them again.
Written by a customer while visiting turbotax.intuit.com