Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,666 Reviews)
Rating breakdown 49,666 reviews
5 Stars
36,185
4 Stars
6,034
3 Stars
2,816
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is amazing.
on January 28, 2026
Posted by: Claudia1969
from Florida
This website is very user-friendly. Even someone like myself, over age 50, not very "tech" savvy, can use it.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS SO EASY
on January 28, 2026
Posted by: HOUSEWIFEL1
from NORTH CAROLINA
VERY EASY INSTRUCTIONS AND HELP IS GREAT. VERY FAST AND YOU CAN DO ANY TIME
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the way to go!
on January 28, 2026
Posted by: MirrandaD
from Louisiana
I've been using turbo tax for years. The features make it super user friendly. It always provides accurate information and works well on my computer or phone. They provide TONS of support and are extremely reliable.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Great
on January 28, 2026
Posted by: Cara26
from Georgia
The app was very easy to navigate, fast and helpful
Pros: My employment status changed this year, I moved, I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the program to use....
on January 28, 2026
Posted by: jlm1000
from TX
Easy to follow and allows for manual data updates if needed. I was able to file within minutes and maximize all available credits
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax in so good
on January 28, 2026
Posted by: davidfl850
from florida
turbotax is the absolute best way to file taxes and ive tried all the major services never again. i will only use turbotax until im gone from this rock
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thanks for choosing TurboTax this year! We know switching services is a big decision, and we're honored you picked us. We look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Too Expensive
on January 28, 2026
Posted by: Babusa
from Illinois
Fees everywhere are ridiculous. $99 just to file, $40 to pay with return, as well as a fee for direct deposit, etc. Taking 17.37% of our taxes is unacceptable and awful.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the best hands down!
on January 28, 2026
Posted by: JrobertsLandMan
from Florida
Turbo Tax is a must have the ease of use and stability are the best!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com