Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,583 Reviews)
Rating breakdown 49,583 reviews
5 Stars
36,139
4 Stars
6,012
3 Stars
2,812
2 Stars
1,793
1 Star
2,827
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Fast and easy
on January 24, 2026
Posted by: Anonymous
from Ohio
Fast and easy been using it for years now very reliable
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Not a good experience with the OnLine service
on January 24, 2026
Posted by: Poor interface
from OR
After more than 2 hours of work plus another hour of frustrating t-shooting, I was no able to print the Tax Return for 2025 Federal Income Tax on my daughter Sofia M Zambrano, hence, she is not able to file yet.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
this app is great
on January 24, 2026
Posted by: big tterio
from 3753 Balboa Ct.
great app quick to the point and helpful. couldnt ask for better.
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2025 Complication
on January 24, 2026
Posted by: Rob2222222222222
from Texas
Super helpful and informative on the new tax policies
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast Service
on January 24, 2026
Posted by: TurboTaxSlayer23
from Texas
TurboTax features were top-notch! Very streamlined and helped with any uncertainty.
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the way to go!
on January 24, 2026
Posted by: KaitS2025
from Tennessee
TurboTax is helpful and easy to use! I was able to complete my taxes on my own while using the helpful F.A.Q links under each step.
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Is The Way
on January 24, 2026
Posted by: KingMeDavv
from New York
I've been using TurboTax for a while and its has helped me a lot!
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is Great
on January 24, 2026
Posted by: Niya4
from Philadelphia , Pa
I had a wonderful experience it was very fast and easy
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com