Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,583 Reviews)
Rating breakdown 49,583 reviews
5 Stars
36,139
4 Stars
6,012
3 Stars
2,812
2 Stars
1,793
1 Star
2,827
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Couldn't file my state return electronically
on January 24, 2026
Posted by: KDhiker
from Hawaii
I'm pretty disappointed I couldn't file my state taxes on this, the website kept getting stuck in a loop on one particular page so I ended up having to mail to return. I feel like I shouldn't be charged until after I learned that I would have to end up mailing the return.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 24, 2026
Posted by: Catty45
from Maryland
i love turbo tax so easy and low cost im going on 10 years filling my own taxes
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Experience with TurboTax This Year
on January 24, 2026
Posted by: rsatexas
from Texas, Tx
TurboTax has been an excellent experience for doing my taxes this year. The platform is very intuitive, and the filing process is very guided, which makes it easy for someone without accounting knowledge to complete it without any issues.
I really liked that the system asks questions step by step and automatically identifies the deductions and credits that apply. Additionally, the support and help within the app are very clear and useful when you have questions.
It is also very convenient that you can use it from your phone or computer and continue where you left off. Overall, TurboTax gave me peace of mind and confidence that my return was done correctly, and it took me very little time. I would definitely recommend it to anyone who wants to do their taxes quickly, easily, and reliably.
I really liked that the system asks questions step by step and automatically identifies the deductions and credits that apply. Additionally, the support and help within the app are very clear and useful when you have questions.
It is also very convenient that you can use it from your phone or computer and continue where you left off. Overall, TurboTax gave me peace of mind and confidence that my return was done correctly, and it took me very little time. I would definitely recommend it to anyone who wants to do their taxes quickly, easily, and reliably.
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Satisfied
on January 24, 2026
Posted by: Jesshump
from Texas
Fast efficient no hassles very convenient. Also informative
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Would give 6 stars if I could
on January 24, 2026
Posted by: MDTX
from Texas
I've been using Turbo Tax since I can remember (15 years or so). Always easy and feel like the AI has helped answer some of my uncertainty questions. Besides it not being free, zero complaints! 10 out of 10 recommend!
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on January 24, 2026
Posted by: Ebanks1972
from TX
Turbo Tax is alway easy and efiicient. The few years I have filed with you all was wonderful.
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
nice
on January 24, 2026
Posted by: ambeer
from indiana
turbo tax was easy and fast. i just inp0ut all my information they walk you through it al
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax was fast and easy!
on January 24, 2026
Posted by: Kyllie
from California
Turbo tax Fast and easy and helpful with my taxes
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com