Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,583 Reviews)
Rating breakdown 49,583 reviews
5 Stars
36,139
4 Stars
6,012
3 Stars
2,812
2 Stars
1,793
1 Star
2,827
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Get Less, Pay more
on January 24, 2026
Posted by: Cmonkee20
from Colorado
I would like to say that turbo tax gets better every year BUT.... there's always a but... they hide fees everywhere. I literally had to start all over because I couldn't downgrade and saw a huge $248 fee at the end from something I had unexpectedly agreed to. Read all of the * and + because they are sneaking this year. I ended up starting with the free edition but then HAD to upgrade because of a form I used but it came out $100 cheaper than originally. Then at the very end, they try to sneak in more transaction fees ($40 to pay with your refund) and another $xx to have it sent to here and there. You literally have to scroll down and unfold some hidden accordion tabs to find the basic FREE transfer. I mean we are already nickel and dimed all year long, can't even buy food and everyone has to get a piece.
Furthermore, I spent like 4 or 5 hours doing my taxes that have taken me 1 hour tops in the past.
Furthermore, I spent like 4 or 5 hours doing my taxes that have taken me 1 hour tops in the past.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome!!!!!
on January 24, 2026
Posted by: JennyB34
from Tennessee
I have been using turbo tax for 10 year now, and it's an easy and accurate experience.
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax makes filing taxes a breeze
on January 24, 2026
Posted by: 1RDR1
from CA
Love the feature of populating prior year information. Process was quick, and efficient and yet personalized.
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Amazing!
on January 24, 2026
Posted by: May2600
from New York
Turbo Tax is quick and easy to use making filing my taxes much easier, and stress free.
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The best tax service
on January 24, 2026
Posted by: jenny520az
from Arizona
I've enjoyed the convivence of Turbo Tax its very professional and easy to use.
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 24, 2026
Posted by: Redjo63
from Ohio
I was so overwhelmed but you guys helped me so much. Thank you.
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We're so pleased to hear that your experience with our support team was a positive one. Thank you for your kind words and for choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
love turbo tax
on January 24, 2026
Posted by: Jayzor
from new jersey
super-fast and accurate completed in under a one hour
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is #1
on January 24, 2026
Posted by: DJFever
from NC
Turbo Tax has always been an excellent resource for preparing yearly Taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com