Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,583 Reviews)
Rating breakdown 49,583 reviews
5 Stars
36,139
4 Stars
6,012
3 Stars
2,812
2 Stars
1,793
1 Star
2,827
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Awsome
on January 24, 2026
Posted by: Anonymous
from Tennessee
It’s been a good experience I’ve been using for about 10 years
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Tricky to navigate but acceptable
on January 24, 2026
Posted by: DandelioneD
from Wisconsin
Process was free, albeit they try to upgrade you repeatedly. Worked out in the end!
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Nice work
on January 24, 2026
Posted by: RonDaVet
from LA
Pretty good stuff. Straight forward and the side items cleared up any confusion
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick Filing
on January 24, 2026
Posted by: JKGK808
from Hawaii
Filing was a lot easier and quicker this year compared to last year.
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Worked well
on January 24, 2026
Posted by: dsh57
from New Mexico
Worked well. I did not see a question about gifts and possible taxes though
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on January 24, 2026
Posted by: shark100469
from okeechobee, fl
great as always every year +++++++++++++++++++++++++++++++++++++
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome and User-friendly.
on January 24, 2026
Posted by: gambinipap
from Florida
I've been using Turbo Tax for years and I highly recommend for everyone to use the user friendly software.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 24, 2026
Posted by: TjLove1123
from OR
It was easy. It took me less thn 2 hours and I was done.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com