Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,583 Reviews)
Rating breakdown 49,583 reviews
5 Stars
36,139
4 Stars
6,012
3 Stars
2,812
2 Stars
1,793
1 Star
2,827
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Online version stinks
on January 24, 2026
Posted by: 2RJranch
from Tennessee
Been using the CD version of Turbo tax for many years and never had the problems this online version has had. Was not able to file electronically cannot get in to start a second return cannot print docs. Terrible compared to past versions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
love turbo tax
on January 24, 2026
Posted by: xios
from maryland
i love Turbo Tax been using it for over 10 years!!!
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Hidden Fees and annoying prompts
on January 24, 2026
Posted by: jggfggkdkgch87687645
from Colorado
Hidden fees at every page. Relentless prompting for personal information. Personal data sharing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Awesome
on January 24, 2026
Posted by: EdR1987
from Ohio
Always a very guiding and helpful tool. Taxes made easy!
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome. It is very affordable.
on January 24, 2026
Posted by: Braveheart2026
from Oxford, Alabama
I felt very confident. I received the support that was needed.
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
We're happy to hear that you were satisfied with your filing experience! We're grateful to have you with us and look forward to helping again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tlw
on January 24, 2026
Posted by: Think Learn Win
from florida
This great and very good experience I will recommend to others
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Interface
on January 24, 2026
Posted by: Akmed
from Texas
Always incredibly easy to use and becomes easier when you use for successive years.
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax Premium? More like TurboTax Robbery!
on January 24, 2026
Posted by: Akunna
from North Carolina
I cannot believe how outrageous TurboTax has become. I tried to file a simple W-2 and standard deduction return and suddenly they forced me to pay $138 just to file because I had old capital losses from last year which have nothing to do with this year. Then they asked me to pay $35 to deposit my own refund into my bank account. TurboTax is no longer about helping people file taxes. It is a money-grabbing machine that preys on anyone trying to do the right thing. Do not trust them.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com