Customer reviews from turbotax.intuit.com
TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.5
(44,213 Reviews)
Rating breakdown 44,213 reviews
5 Stars
32,986
4 Stars
5,122
3 Stars
2,295
2 Stars
1,451
1 Star
2,359
Customer Reviews for TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
TurboTax is garbage this year
on January 24, 2026
Posted by: Ihate turbotax this year
from Alabama
I have used Turbo Tax for many years now & it has always worked well, but this year, nott so much. everything worked well , until I got ready to efile, I have tried 4 times to efile & I get a message that I not allowed to efile, but it doesn't show what is wrong, I hate to have to file by mail, but it looks like I have no other option this year
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax
on January 24, 2026
Posted by: Calamus
from NE
It was fine. Have used several years so it is not new to me
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use. But, expensive.
on January 24, 2026
Posted by: Mick_59
from Texas
Turbo Tax is very easy to use. My complaint is that when it was time to pay, extra upgrades were already built into a higher price. I paid $158 for a return that should have only been $79.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
the best
on January 24, 2026
Posted by: suemiez1
from CT
Always happy with Turbo Tax - saves me much frustration !
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy & Great Interface
on January 24, 2026
Posted by: sobieJS
from Ohio
Great experience overall. TurboTax walked me through every section step-by-step, caught details I would have missed, and helped me feel confident my return was accurate.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy - fast - satisfied
on January 24, 2026
Posted by: MariaC2025
from NY
I had a great experience using turbotax to complete my 2025 return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Is The Best!
on January 24, 2026
Posted by: David125447
from NC
Always a good experience and a ease of use when using Turbo Tax!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Too Many Optional Upgrades
on January 24, 2026
Posted by: SSSSWWWW
from Illinois
I had to pay for this twice. Once Monthly then at submittal
Written by a customer while visiting turbotax.intuit.com