Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,583 Reviews)
Rating breakdown 49,583 reviews
5 Stars
36,139
4 Stars
6,012
3 Stars
2,812
2 Stars
1,793
1 Star
2,827
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbotax is amazing!
on January 24, 2026
Posted by: Squeakbobb
from GA
I've been using Turbotax for years, and I love it!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Booooo
on January 24, 2026
Posted by: ZOe star
from Texas Yeehaw state
AI is stupid I give y'all like $200 of MY HARD EARNED CASH the least you could do it pay a real human with it. Plus I didn't even want to give y'all that money in the first place. Knowing it's going to nothing is just a kick in the head you know. Also why are y'all deducting money from my return I literally did all the work insert crying emoji. Plus half of the information I read was AI generated in the first place. Literally making computers do the work of a real human and taking money from the human (me) that typed all the information in just to put it into funding a computer. What has the world come to.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Easy
on January 24, 2026
Posted by: AAQ425
from IL
Great and Easy Great and Easy Great and Easy Great and Easy
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Ehh...
on January 24, 2026
Posted by: MarkM112233
from 800 West Queen Creek Road Apt 1122
They grab numbers from 2024, but can' show you HOW they got that number, or why it's being used.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
yay turbo tax
on January 24, 2026
Posted by: kellylizzy
from louisiana
TurboTax made it easy thank you will do again next year
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
excellent
on January 24, 2026
Posted by: MikieBear
from Illinois
easy to use, faster than I expected, very helpful.
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Absolutely annoying frontend
on January 24, 2026
Posted by: Sandpapercondoms
from Alabama
The interface is very animated and not very intuitive to use. Definitely could be a much better and simplified web application.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
This was awesome
on January 24, 2026
Posted by: Justmega
from Az
It's a great software made it really easy to file my taxes
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com