Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,583 Reviews)
Rating breakdown 49,583 reviews
5 Stars
36,139
4 Stars
6,012
3 Stars
2,812
2 Stars
1,793
1 Star
2,827
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
turbo is great
on January 23, 2026
Posted by: ksmith1223
from florida
turbo is convient and easy i wa able to file taxes in less than 2 hours
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 29, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Time to find a new software
on January 23, 2026
Posted by: historical user
from Texas
Last year I was forced to complete the software with windows 10. now I'm forced to use the online version after buying a download for the software because i have windows 10. Then making me pay online for software I already bought because my download that forced me to go online expired somehow. Not as user friendly as desktop software
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax 6 years in a Row!
on January 23, 2026
Posted by: Anonymous
from Tx
I always recommend TurboTax to all my friends, it's so easy to use, they ask all the right questions and I feel so relieved once I'm done.
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Awesome!
on January 23, 2026
Posted by: Keeri831
from Denver, CO
I have used Turbo Tax every year since I was 18. It is easy to use, and I feel confident that I am doing everything correctly.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax
on January 23, 2026
Posted by: KEveE
from Georgia
It's always a breeze to do taxes and makes it painless!
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Plan for Taxes
on January 24, 2026
Posted by: AML and KAL
from 788 Flowering Branch Ave
Excellent experience. Nice and easy format. Thorough. Great Assistance.
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good overall but a little pricey for services.
on January 24, 2026
Posted by: bishopr33
from Florida
Quick and easy. Fairly simple to complete and the return payment was efficient. The charges for the payment services seem high.
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great company!
on January 24, 2026
Posted by: dgk35
from Arizona
always a pleasure to file with turbo thank you soo much
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com