Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,584 Reviews)
Rating breakdown 49,584 reviews
5 Stars
36,140
4 Stars
6,012
3 Stars
2,812
2 Stars
1,793
1 Star
2,827
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy
on January 23, 2026
Posted by: Mike author
from Texas
Always ease of use when including my personal business as a self-published author. Turbotax makes logging my expenses easy.
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
You can't go wrong if you have good data to enter!
on January 23, 2026
Posted by: CO Bill
from Colorado
Fast, thorough, easy, affordable for what you get, and accurate.
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good not great
on January 23, 2026
Posted by: CarlitoBandito
from Missouri
The only thing I dont like about TurboTax is that they tend to add extra fees that look like they are required but they are not. Example at the refund state there are initially 2 options presented either a free "Chime" debit card or a $40 upcharge for the expedited federal filing to your existing bank account. Click no and you have the standard refund options that have always been there.
Also if you pick the wrong product at the onset there is no way to downgrade the product to the one that will fit your needs. but they have been sued in the past for this practice. It is not that much of an issue for me as of this year I had some left over procedural junk from last year and closing my business. However if they do that next year when all I have is standard 1040 with standard deductions. But that is for next year to worry about.
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing Very Easy!
on January 23, 2026
Posted by: Angeliaaaa
from Louisiana
Very Easy to do and follow along with, will be returning next year !
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo is awsome
on January 23, 2026
Posted by: kelblue
from la
very easy, not complicated at all software to follow.
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
review
on January 23, 2026
Posted by: TT review 1
from texas
easy, fast, remembered my info which made things super easy
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo you rock.
on January 23, 2026
Posted by: LadyVee85
from North Carolina
I've been using Turbo Tax for several years now, and I like the added security they offer after you finish your taxes and the monitoring of your identiy.
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO IS AWESOME!
on January 23, 2026
Posted by: JWOODY32
from OKLAHOMA
TURBO TAX HAS MADE TAX SEASON SO EASY FOR US! WE HAVE USED FOR 5 YEARS
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com