Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,666 Reviews)
Rating breakdown 49,666 reviews
5 Stars
36,185
4 Stars
6,034
3 Stars
2,816
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Love TurboTax
on January 28, 2026
Posted by: LovingLife35
from Georgia
Always a great experience! I been using TurboTax for over 20 years this process is very simple and the help guides are always a great resource.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Better error identification
on January 28, 2026
Posted by: Dave 213245345
from Michigan
When there is an error take me right to the error. I could have saved another 5 minutes if I didn't have to loop the 1099 R section 5 times before I could tell that the phone number for empower was uploaded incorrectly because it was an 800 number.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
taxes simplified
on January 28, 2026
Posted by: Bon and Em
from Tennessee
This was my 3rd year filing. It is quick and easy.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Everything was understood
on January 28, 2026
Posted by: Ricearoni14
from Wisconsin
Turbo tax was great. I am sure we will use it again next year.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome!
on January 28, 2026
Posted by: Bman2W
from Texas
Great product/service, and the support is awesome!
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on January 28, 2026
Posted by: dagrandma
from IL
very easy to use!! I have used it for the last 5 years!!
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT
on January 28, 2026
Posted by: JOSIEBU
from NC
they were great and very understanding using them again next year
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
too expensive
on January 28, 2026
Posted by: DawnEmpress
from NY
Far too expensive for the services provided. Not worth the expense. I've been using Turbotax for 10 years and can no longer justify using it.
Written by a customer while visiting turbotax.intuit.com