Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,584 Reviews)
Rating breakdown 49,584 reviews
5 Stars
36,140
4 Stars
6,012
3 Stars
2,812
2 Stars
1,793
1 Star
2,827
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbotax is affordable and awesome.
on January 23, 2026
Posted by: Holli43
from 514 NW IVY PL
I LOVE THAT THEY CAN PULL IN YOUR INFORMATION FROM YEARS PREVIOUS. THEY ASK A LOT OF GREAT QUESTIONS. THEY COVER ALL BASES. THEY ASK YOU THINGS YOU MAY HAVE OVERLOOKED SO YOU FEEL SAFE FILLING OUT AN HONEST RETURN
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Is Awesome!!
on January 23, 2026
Posted by: H Town MoMo
from Texas
It was very easy to use and made the tax process stress free
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Stop asking about Max
on January 23, 2026
Posted by: Turbo999999999
from MI
Asked way to many time to upgrade to Max! Please update the software for a faster return.
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 23, 2026
Posted by: Patticake1234
from 6610 Glen Forrest Drive
Great using data populated from previous forms to get started.
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Worst ever version. Will use something else 2026
on January 23, 2026
Posted by: Bakerkid
from Oregon
I've used turbotax for many, many years and this was by far the worst experience i've ever had. This version is NOT user friendly. We only have Social Security income and use these forms for loans etc. I got lost several time, read each direction and followed the instructions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Stuff!
on January 23, 2026
Posted by: Kellygirl324
from Georgia
Great, but takes 5x longer than it says it will take. :) I use TT every year and will continue to do so. They make is easy!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome!
on January 23, 2026
Posted by: Terry_R
from Florida
Was a little intimidated at first but Turbo Tax made the process very easy. I love how thorough it is and it checks every thing to make sure you don't miss anything. I'm also glad it's compatible with my computer system and that they have an option for you to request extra support if you need it.
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on January 23, 2026
Posted by: Butch195
from NJ
Use Turbo Tax every year.It is fairly easy by following format.
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com