Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,584 Reviews)
Rating breakdown 49,584 reviews
5 Stars
36,140
4 Stars
6,012
3 Stars
2,812
2 Stars
1,793
1 Star
2,827
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Love Turbotax
on January 22, 2026
Posted by: Jam0069
from Michigan
Easy to use and accurate and I like the way it accept my numbers.
Response from turbotax.intuit.comBy TurboTax Care Team, February 15, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbotax is officially a cash grab
on January 22, 2026
Posted by: Carltheangryman
from AR
It is incredibly predatory to force people to use the upgraded version of your website to do their taxes. after this year I will not be using this product ever again. Thankfully due to me getting married I will not have to since I will need a CPA anyways.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love turbo
on January 22, 2026
Posted by: Jesslynn701
from Ohio
Love turbo tax! Always fast keeps track of all your needs
Response from turbotax.intuit.comBy TurboTax Care Team, February 15, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the bomb!!
on January 22, 2026
Posted by: SweetTweet90
from Georgia
Turbo Tax was easy to understand & quick to complete!!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GET IN WITH THEM ! I Love TurboTax
on January 22, 2026
Posted by: DiamondP13
from missouri
Love TurboTax They get my full refund and advance quicker than any other tax service out here.
Response from turbotax.intuit.comBy TurboTax Care Team, February 15, 2026
It's great to know your refund was processed promptly. We appreciate your trust in TurboTax and are pleased we could help deliver a fast experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Will use again
on January 22, 2026
Posted by: Isiahs01
from Texas
Bit pricey when I am inputting the information myself. Nonetheless, easy platform.
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS EXCELLENT FOR THE BEGINNER AND PRO
on January 22, 2026
Posted by: RWTODAY
from MT
VERY EASY TO FOLLOW AND UNDERSTAND STEP BY STEP INSTRUCTIONS -
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is a great tool!
on January 22, 2026
Posted by: Davish
from Illinois, IL
Easy to use at home, If you're a everyday joe like myself it makes filing as simple as can be. Even if you find out you don't have one of the forms you need, the website will save your filing progress. They estimated my filing would take 1.5 hours but it only took 22 minutes.
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com