Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(49,584 Reviews)
Open Ratings Snapshot
Rating breakdown 49,584 reviews
5 Stars
36,140
4 Stars
6,012
3 Stars
2,812
2 Stars
1,793
1 Star
2,827
Best Buy Privacy Policy
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Great!
on January 22, 2026
Posted by: Junior7023308004
from NV
Great experience. Super easy to use. I really enjoy and have been usuing for years.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 16, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Deceptive
on January 22, 2026
Posted by: DrewDonN
from Texas
Th eprocess was easy and helpful. I thought it was very deceptive that there were extra chrges at the end and was charged more than was agreed to. It said there was $40 off and it was not applied. That is bead business.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Year to Year excellence
on January 22, 2026
Posted by: Erikd41
from Washington
its easy and accurate every year, im able to update my business and lf circumstances easily
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 15, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Awesome
on January 22, 2026
Posted by: Blessed up 2
from Indianapolis
Greet women I always filled my taxes with you every year I appreciate you for helping me
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 19, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
sweet
on January 22, 2026
Posted by: Brandini1982
from sc
awesome awesome blah blah blah why do I have to have a minimum, that's not cool
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 19, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Super easy
on January 22, 2026
Posted by: Jason1123
from New Jersey
Using TurboTax was super easy. I will continue to use it moving forward.
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 19, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Awesome
on January 22, 2026
Posted by: Best tax service 01
from Tn
Great service with turbo tax easiest do it yourself
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 19, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax
on January 22, 2026
Posted by: Mystified1989
from Oklahoma
Very easy to use, help with everything...answered every question I had.
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 19, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
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