Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,584 Reviews)
Rating breakdown 49,584 reviews
5 Stars
36,140
4 Stars
6,012
3 Stars
2,812
2 Stars
1,793
1 Star
2,827
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great first experience
on January 22, 2026
Posted by: Amberl B
from Georgia
I really likel the process of checking accuracy of information. The features very acceptable, but I had some trouble varifying my email.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome!
on January 22, 2026
Posted by: mzya2018
from Wyoming
I always use Turbo tax and I love it. I will use i gain.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Could use improvement
on January 22, 2026
Posted by: Country girl 931
from Tennessee
Didn't like all of the separate added fees and then before I submitted more unexplained fees were added
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is beyond great and easy
on January 22, 2026
Posted by: Roc butts
from Fl
Easy always will use turbo tax because its great 👍
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great cheap
on January 22, 2026
Posted by: Xayxay
from Nc
Fast cheap easy fast cheap easy fast cheap easy fast
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Overall Turbo Tax is great
on January 22, 2026
Posted by: Rosemary3
from Biloxi, Ms
The 1099-Rs were delayed this year until 21 Jan. Frustrating trying to enter manually,
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peasy
on January 22, 2026
Posted by: TheeKB
from Arizona
Always a quick and easy process. Gives confidence everything is accurate and explained properly
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Filed with Ease
on January 22, 2026
Posted by: RSP67
from South Carolina
Easy to use and retains info from previous years. The little "help" chat on the side gives great tips too.
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com