Customer reviews from turbotax.intuit.com
TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.5
(43,944 Reviews)
Rating breakdown 43,944 reviews
5 Stars
32,777
4 Stars
5,096
3 Stars
2,281
2 Stars
1,446
1 Star
2,344
Customer Reviews for TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax is great
on January 22, 2026
Posted by: rfdfafsf01
from Florida
great always use never a problem and great support
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
CROOKS!
on January 22, 2026
Posted by: pudintane68
from Ohio
I am furious with this service. First I got charged $150 for a pretty simple return with only 2 W-2s. The system asked you to enter a bunch of extra information to make it look like a complex return. However, that information is not used because the standard deduction is almost always the better way to go. Secondly, they added an extra fee to use your own account instead of a credit karma checking account. $35 to have the return put into my own checking. They hid this by saying it was an "early" refund. I did not NEED or WANT an "early" refund, but this was the only option if I did not use a credit karma checking account. CROOKS!! This will be the LAST time I file with turbo tax and I have been a faithful customer for a very long time!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on January 22, 2026
Posted by: philg0037
from Texas
TorboTax is my go to when doing my earlt tax return. It is easy to prepare your taxes yourself and very informative.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome!
on January 22, 2026
Posted by: Jenn0000001
from Tennessee
I have been with Turbo Tax for several years and will continue filing my taxes with them.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Reliable
on January 22, 2026
Posted by: Jessica48
from Georgia
TurboTax is always easy and reliable. Customer service access is fast.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Does it Again
on January 22, 2026
Posted by: Anonymous
from 233 Magnolia Ridge
Easy as usual. This is my 10 year with Turbo Tax!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome!
on January 22, 2026
Posted by: Tinaxo
from Oklahoma
Very helpful, very accurate! I woul definitely continue to file through TurboTax and I will definitely recommend to others!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Surprise fees at the end!
on January 22, 2026
Posted by: ruskinkm
from 3507 Overview Drive
I love the ease of having my last year taxes already loaded in the system when I come to do my new taxes. The only drawback I have had this year is I was charged an extra fee for efiling. You already charged me close to $200 for preparing and submitting my taxes, to then get charged an extra fee to actually efile them was ridiculous. Stop taking more money on the back end! Be honest up-front about ALL the fees so that we can see how much everything will cost including efiling!
Written by a customer while visiting turbotax.intuit.com