Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,584 Reviews)
Rating breakdown 49,584 reviews
5 Stars
36,140
4 Stars
6,012
3 Stars
2,812
2 Stars
1,793
1 Star
2,827
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Very Easy! Anyone can do it!
on January 22, 2026
Posted by: waddellwater
from AZ
Walks you thru every step of the way, thanks Turbo Tax!!
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on January 22, 2026
Posted by: rfdfafsf01
from Florida
great always use never a problem and great support
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
CROOKS!
on January 22, 2026
Posted by: pudintane68
from Ohio
I am furious with this service. First I got charged $150 for a pretty simple return with only 2 W-2s. The system asked you to enter a bunch of extra information to make it look like a complex return. However, that information is not used because the standard deduction is almost always the better way to go. Secondly, they added an extra fee to use your own account instead of a credit karma checking account. $35 to have the return put into my own checking. They hid this by saying it was an "early" refund. I did not NEED or WANT an "early" refund, but this was the only option if I did not use a credit karma checking account. CROOKS!! This will be the LAST time I file with turbo tax and I have been a faithful customer for a very long time!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on January 22, 2026
Posted by: philg0037
from Texas
TorboTax is my go to when doing my earlt tax return. It is easy to prepare your taxes yourself and very informative.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome!
on January 22, 2026
Posted by: Jenn0000001
from Tennessee
I have been with Turbo Tax for several years and will continue filing my taxes with them.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Reliable
on January 22, 2026
Posted by: Jessica48
from Georgia
TurboTax is always easy and reliable. Customer service access is fast.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Does it Again
on January 22, 2026
Posted by: Anonymous
from 233 Magnolia Ridge
Easy as usual. This is my 10 year with Turbo Tax!
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome!
on January 22, 2026
Posted by: Tinaxo
from Oklahoma
Very helpful, very accurate! I woul definitely continue to file through TurboTax and I will definitely recommend to others!
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com