Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,637 Reviews)
Rating breakdown 49,637 reviews
5 Stars
36,167
4 Stars
6,026
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
I like TurboTax
on January 28, 2025
Posted by: MoGa41
from SC
I have used TurboTax for years and never had any issues.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is awesome
on January 28, 2025
Posted by: Haleyh12
Very helpful with and issues come up and easy to do
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on January 28, 2025
Posted by: Cxb02p
Love it. Been doing it now for a few years took me less than 1 hour very happy with my tax return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is awesome.
on January 28, 2025
Posted by: CeCe1109
convenient and easy. I highly recommend and will use Turbotax each year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
THE PRICETO FILE IS EXPENSIVE.
on January 28, 2025
Posted by: PRICE NOT GOOD
from FL
I WOULD HAVE GIVEN A 5 STAR IF IT WASN;T SO EXPENSIVE TO FILE NOW,
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple, fast, and fair.
on January 28, 2025
Posted by: Mitch1991
from OR
Used for several years. Prices have gone up, but never been unreasonable and usually cheaper than in person filers. It's nice to live in a day and age when you can do your taxes in 40 minuet's' to an hour from the comfort of your own home while enjoying your lunch and listening to music.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax turbo is awesome
on January 28, 2025
Posted by: Colon187
from Kenosha Wisconsin
Great and easy highly recommended to all download it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Online app not as great as Desktop TurboTax
on January 28, 2025
Posted by: Bobcat48
from Woodbridge, VA
i have used the desktop app version of TurboTax since 2004. This is the first year I have used the online version. Here are some gripes about online version compared with desktop app.
1. No way (that I could find) to provide the online app with my 2023 TurboTax data file, which would have made the transition to online far easier. One thing I really loved about the desktop app was how much of the background info go carried forward each year. Suggest you ask "new users" of the online app if they used desktop TurboTax last year and give them an option to upload the TurboTax data file.
2. No way (that I could find) to have my Virginia state refund credited to my 2025 prepayments (I could do that with desktop app)
3. I had to hunt around to find the "addition" for adding estimated tax payments to my Federal and State returns. Same with adding in last year's refunds applied to this year.
4. For the 1099-B proceeds from Broker (Vanguard Brokerage Services) Transactions, I had to go over the entry several times to get the Date Acquired information entered correctly. The options menu provided for entering this info when it is not provided by the Financial Institution (Vanguard just entered it as "N/A") was opaque as to which option to use so that my self-entered Date Acquired would be used to calculate that this was a Long-Term sale. I finally got it to work, but it wasn't easy.
5. The desktop app makes it easy to switch to "Forms View" so I could check how the entries were going as I worked through the "Step by Step View". With the online app, I didn't find a way to do this until all parts of the Step by Step process had been completed.
1. No way (that I could find) to provide the online app with my 2023 TurboTax data file, which would have made the transition to online far easier. One thing I really loved about the desktop app was how much of the background info go carried forward each year. Suggest you ask "new users" of the online app if they used desktop TurboTax last year and give them an option to upload the TurboTax data file.
2. No way (that I could find) to have my Virginia state refund credited to my 2025 prepayments (I could do that with desktop app)
3. I had to hunt around to find the "addition" for adding estimated tax payments to my Federal and State returns. Same with adding in last year's refunds applied to this year.
4. For the 1099-B proceeds from Broker (Vanguard Brokerage Services) Transactions, I had to go over the entry several times to get the Date Acquired information entered correctly. The options menu provided for entering this info when it is not provided by the Financial Institution (Vanguard just entered it as "N/A") was opaque as to which option to use so that my self-entered Date Acquired would be used to calculate that this was a Long-Term sale. I finally got it to work, but it wasn't easy.
5. The desktop app makes it easy to switch to "Forms View" so I could check how the entries were going as I worked through the "Step by Step View". With the online app, I didn't find a way to do this until all parts of the Step by Step process had been completed.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com