Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,584 Reviews)
Rating breakdown 49,584 reviews
5 Stars
36,140
4 Stars
6,012
3 Stars
2,812
2 Stars
1,793
1 Star
2,827
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great software
on January 21, 2026
Posted by: janielle45
from fl
Good software easy to navigate would definitely recommend
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Expenses are increasing
on January 21, 2026
Posted by: 05Alex22
from texas
Its become very pricey. Next year I can just go to an agency to help me fill it out rather than do it myself for the same price.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good Experience
on January 21, 2026
Posted by: JDowna2025
from Utah
The Turbo Tax software was easy to use and was helpful. It was slightly stressful because I wasn't able to talk to someone without paying extra. It was overall a good experience.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 21, 2026
Posted by: Jessc73
from Mt
It was a great experience. I use it all the time and will continue
Pros: I moved, I bought or sold investments, I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Ms.Bri
on January 21, 2026
Posted by: 38Bri
from Florida
TurboTax is the best, very helpful !!and easy to use.... thanks Turbotax!!!!!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is easy and quick to use
on January 21, 2026
Posted by: SamDot
from Tennessee
It's great! I like the set up of the online filing. Its easy to us an understand.
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
easy and quick
on January 21, 2026
Posted by: Emsie8
from Oregon
pretty quick and easy, been using it to file for yeas.
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best used tax service
on January 22, 2026
Posted by: Geotech1
from Pennsylvania
One of the best tax service avaiable.recomend it to everyone
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com