Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,586 Reviews)
Rating breakdown 49,586 reviews
5 Stars
36,140
4 Stars
6,012
3 Stars
2,813
2 Stars
1,793
1 Star
2,828
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
love it!
on January 21, 2026
Posted by: Tra37
from Texas
Turbo Tax is always my go to! The accuracy is unmatched... and the features are fantastic!
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
functional
on January 21, 2026
Posted by: nickerbocker57
from indiana
Decent enough service. We use it yearly. Will use again.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is simple, easy and affordable.
on January 21, 2026
Posted by: Shane848
from Pennsylvania, PA
It's always quick and easy to file my taxes. I used to use HRBlock but a few years ago, I switched to TurboTax. I love it.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thanks for choosing TurboTax this year! We know switching services is a big decision, and we're honored you picked us. We look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome!
on January 21, 2026
Posted by: Bruschi1673
from Deltona, Florida
I have used Turbo Tax for years, it's easy, questions are answered quickly. I see no reason to ever go anywhere else for my taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
FIX IT!!!!
on January 21, 2026
Posted by: YouKnowExactlyWhoIAm
from Texas
This year my Taxes were rejected twice. The first error was my fault. I did not look at the correct year for my AGI. After I corrected it was rejected again stating I did not correct my AGI. This is my third time submitting my taxes. I have not had this much issue submitting my taxes in previous years.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
DIY with Ease
on January 21, 2026
Posted by: Miimii_
from California
I have been using turbotax to do my own taxes fo years. Always reliable and always accurate. I highly recommend for my fellow DIYers.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great service
on January 21, 2026
Posted by: ShumaniWolf
from North Dakota
Great service overall, easy streamlined process. Found tax credits I would've otherwise not known about. Easily integrated with other websites/apps. Easy to understand explanations, although some could have been a little bit more clear, particularly when determining the difference between child tax credit and dependent care credit. Also auto filled all of my personal information correctly and cleanly, I didn't have to wait very much at all.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT!
on January 21, 2026
Posted by: KandiD111
from Texas
GREAT! It was simple and mostly easy. I use TurboTax every year.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com