Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,586 Reviews)
Rating breakdown 49,586 reviews
5 Stars
36,140
4 Stars
6,012
3 Stars
2,813
2 Stars
1,793
1 Star
2,828
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is great
on January 21, 2026
Posted by: Kat0909
from Ms
Great to work with very reliable and easy to use and great tools
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Too Many Hidden Fees
on January 21, 2026
Posted by: JP151515
from New York
Too many hidden fees. Options for refund via Credit Karma account (free) or directly to checking account ($39 fee).
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great!
on January 21, 2026
Posted by: KB4818
from Florida
Good experience! accurate, easy, all went good!!!!!
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is awsome
on January 21, 2026
Posted by: dug6419
from sc
very easy to navigate and was able to get InTouch with a person to answer questions.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on January 21, 2026
Posted by: Teetee1974
from Minnesota
TurboTax is easy. The accuracy is awesome. Support is great.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 21, 2026
Posted by: shyanne2025taxes
from GA
very helpful. very nice. she was very patient and understanding.
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Free for Military
on January 21, 2026
Posted by: Greg1134
from Virginia
Turbo Tax makes filing my return easy! because I'm in the military I am able to file for free instead of paying for someone else to prepare my taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
okay
on January 21, 2026
Posted by: David G W
from Indiana
This is a great software site to do it yourself. I agree
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com