Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,586 Reviews)
Rating breakdown 49,586 reviews
5 Stars
36,140
4 Stars
6,012
3 Stars
2,813
2 Stars
1,793
1 Star
2,828
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great experience
on January 20, 2026
Posted by: Jenni22471p
from Ohio
I have used Turbo Tax for years. It is so easy to use and always gets me the highest refunds. Only drawback is the cost to use mine was 178.00 way too much. Thanks Turbo Tax
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on January 20, 2026
Posted by: Ginaglo
from Missouri
Trustworthy fast and though and complete accurate helpful kind informative
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We're grateful for your feedback, and pleased that your interaction with our team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use
on January 20, 2026
Posted by: Reesie3
from Arizona
Easy to use. helpful. I love Turbo Tax. Thank you or your support
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
simple to use
on January 20, 2026
Posted by: lyle1980
from MN
Easy to navigate. been using Turbo Tax for years Hard to use anything else these days
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awsome
on January 20, 2026
Posted by: lady vv
from Berkeley ca
I like how easy it was and accurate will tell a friend and continue to use
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best option
on January 20, 2026
Posted by: Anthoo
from Texas
Helps me make the right choice every year. With this wonderful option verse trusting someone with my information
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the GOAT
on January 20, 2026
Posted by: MU92
from TX
Having the support team on standby saved me from filing incorrectly and helping me find the correct filing option and explain what changed this year on the website. Very thankful for the team.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax
on January 20, 2026
Posted by: Lysiml
from Ohio
TurboTax is so quick and easy! I use it every year and it’s great!
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com