Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,666 Reviews)
Rating breakdown 49,666 reviews
5 Stars
36,185
4 Stars
6,034
3 Stars
2,816
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
turbo tax
on January 28, 2026
Posted by: taxyr
from ms
quick finish, but not worth the price anymore will have to seriously consider whether to use next year
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
worth It
on January 28, 2026
Posted by: joro20
from OK
Mostly straight forward explanations and easy to use for both federal and state tax returns
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great way to file taxes
on January 28, 2026
Posted by: Sammyjoe4eva
from Louisiana
Easy to understand process and file taxes. Explanation of any problem you have are easily explained.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Still using TurboTax
on January 28, 2026
Posted by: ALR34
from Florida
Format is easy to file. I ran into a few glitches regarding uploading some documents and verifying the information. I had to correct some information from a 1099. It may have been the way the issuer prepared the form and not the ay TurboTax 'read' the form. Just be alert and verify all the information..
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
USED FOR OVER 10 YEARS
on January 28, 2026
Posted by: RD1207
from SC
Best way to file your own taxes, very helpful and informative for anything youre not quiet clear on.
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My Family Is A Turbo Tax Family
on January 28, 2026
Posted by: Amebaby
from Tx
I've always loved doing my own taxes and learning a little more each year and turbo taxes will be a family thing in my little family because I'm teaching my son at the age of 13teen how to use turbo tax for his future job im excited for my kiddo my husband loves turbo tax as well
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is really my Tax Software Favorite.
on January 28, 2026
Posted by: Carolyn1970
from Oklahoma
User-friendly; reliable; secure; fast processing; and guaranteed accuracy. Great customer and expert support; great features; very compatible with my current needs; and interface smoothly.
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Cars
on January 28, 2026
Posted by: Chris4600
from Tn
Very easy very good easy to operate. Great easy on.
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com