Customer reviews from turbotax.intuit.com
TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.5
(43,742 Reviews)
Rating breakdown 43,742 reviews
5 Stars
32,612
4 Stars
5,076
3 Stars
2,277
2 Stars
1,439
1 Star
2,338
Customer Reviews for TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great job
on January 20, 2026
Posted by: Lexcee
from Mo
Great support
Very easy to do on my own
Very easy to do on my own
Very fast
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent tax experience.
on January 20, 2026
Posted by: Doctor Shaun
from Tennessee
Exceptional customer service experience easy accurate precise to use.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is always the way to go!
on January 20, 2026
Posted by: Avy710
from Nebraska
This is the first year I worked as a contractor, so I was kind of afraid of how difficult it would be to file through TurboTax and was a much as a breeze if I just snapped a photo of a w-2! They are accurate with numbers and really do their best to get you a maximum refund. This works best for me and I much prefer this app than being in person. The support and help features throughout the filing process was also convenient!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy!
on January 20, 2026
Posted by: Mad b
from co
I love the ease of the process. Thank you for the help.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome customer service!
on January 20, 2026
Posted by: GKiara
from Wisconsin
My representative was extremely patient and thorough explaining the steps needed to successfully efile my return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax always come through
on January 20, 2026
Posted by: Ken250
from Des moines, IA
N/a self done every year and it’s always done right
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Right on!
on January 20, 2026
Posted by: LadyReadyForRefund
from KCMO
Great service! Great service!Great service!Great service!Great service!Great service!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax
on January 20, 2026
Posted by: No Nickname no name
from georgia
Great As a customer, TurboTax makes filing taxes much less overwhelming. The step-by-step questions are easy to understand, and the platform guides you through each section without making you feel rushed or confused. I appreciated how the system explains tax terms and checks for errors before filing, which gave me confidence that my return was accurate. Experience
Written by a customer while visiting turbotax.intuit.com