Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(49,586 Reviews)
Open Ratings Snapshot
Rating breakdown 49,586 reviews
5 Stars
36,140
4 Stars
6,012
3 Stars
2,813
2 Stars
1,793
1 Star
2,828
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Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Super Easy and straight-forward!
on January 19, 2026
Posted by: Joshua63
from Texas
Easy to get through, very informative if you're unsure about what selections to make on your taxes. Every box has a suggested entry to look at, that gives all information to allow you to make a sound decision.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care TeamJanuary 23, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
GOOD FILING SYSTEM
on January 19, 2026
Posted by: godsangel88
from OHIO
love the service and the pricing to get fast and easy results for taxes
Response from turbotax.intuit.comBy TurboTax Care TeamJanuary 23, 2026
Thank you for sharing your review! We're so glad that our pricing met your expectations, and we hope to assist you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Love it!!
on January 19, 2026
Posted by: Miranda94
from Georgia
I have been with TurboTax for 8 years and I love them. Whenever I have had an issue they fixed it quickly. Plus the process is super easy.
Response from turbotax.intuit.comBy TurboTax Care TeamJanuary 23, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbotax is excellent
on January 19, 2026
Posted by: matt041973
from Nevada
Quick, easy and didn't have to pay anyone extra money to do it.
Response from turbotax.intuit.comBy TurboTax Care TeamJanuary 23, 2026
Thank you for your feedback! We're glad our fees met your expectations, and we'll keep working to offer the best value possible.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Way too expensive!
on January 19, 2026
Posted by: Brenna95
from AZ
The amount of money charged to use this service is ridiculous.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo tax is really good
on January 19, 2026
Posted by: Darvon39
from California
It was so easy to use and the price was the best ever!!!
Response from turbotax.intuit.comBy TurboTax Care TeamJanuary 23, 2026
We're happy to hear that you were satisfied with your filing experience! We're grateful to have you with us and look forward to helping again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is awesome
on January 19, 2026
Posted by: Anonymous
from Ohio
Always a pleasure working with turbo tax happy to be apart of the turbo community
Pros: I moved
Response from turbotax.intuit.comBy TurboTaxTurboTax Care TeamJanuary 23, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
turbo tax is awesome!
on January 19, 2026
Posted by: Seylin47
from NC
great and easy to follow, I love how everything was explained step by step.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTaxTurboTax Care TeamJanuary 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
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