Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,586 Reviews)
Rating breakdown 49,586 reviews
5 Stars
36,140
4 Stars
6,012
3 Stars
2,813
2 Stars
1,793
1 Star
2,828
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Expensive
on January 19, 2026
Posted by: Sadittysunni
from Kingsland, ga
Cost to much money for doing my taxes myself should be free
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on January 19, 2026
Posted by: Jackie 1975
from Wisconsin
Easy to work with i would recommend to others with out a doubt
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax!
on January 19, 2026
Posted by: Alyssa0802
from Maryland
Always quick and easy filing! Definitely recommend!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo not taxing
on January 19, 2026
Posted by: Sam2394494
from Eugene, OR
Easy and helpful for when you do not know certain terms.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
You guys are amazing
on January 19, 2026
Posted by: Jaayymoneyyy
from Fresno ca
Great job on my taxes I was expecting to owe taxes this year though
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
It's great to know that you were satisfied with your refund amount. We appreciate your trust in TurboTax, and look forward to assisting you again in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and Easy
on January 19, 2026
Posted by: G3G4G6H7HJ8J9K2V
from NC
Fast and Easy
37 characters minimum
for here are the extra
37 characters minimum
for here are the extra
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on January 19, 2026
Posted by: Dede0609
from Peoria,AZ
Fast, helpful, and there’s always someone there to help if you’re having trouble
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Amazing
on January 19, 2026
Posted by: Greeneyez79
from NC
I really love these guys I had help all the way!!!!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com