Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,586 Reviews)
Rating breakdown 49,586 reviews
5 Stars
36,140
4 Stars
6,012
3 Stars
2,813
2 Stars
1,793
1 Star
2,828
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
great
on January 19, 2026
Posted by: tiva25
from arizona
I love it's so easy to use and it helps me get all my refund back I deserve
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax good to go
on January 19, 2026
Posted by: Shetta25
from Georgia
I have used Turbo tax for many years and never fail me but I decided to try another software last year and I had to return to wat I know that will give me the results I need.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
User-Friendly
on January 19, 2026
Posted by: TinaBeanzy1
from Ohio
So user-friendly. I have used TurboTax for years and I'll never go back.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Pricey
on January 19, 2026
Posted by: EMT2025
from NC
While easy to navigate, TurboTax is too expensive.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The Best Tax Guy
on January 19, 2026
Posted by: presley42
from Hawaii
7 years strong getting the most I can get bak at the best rate
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Simply Amazing
on January 19, 2026
Posted by: Nette Nette73
from Ohio
Turbo tax was super easy to use. I Didn't feel confused or overwhelmed at all
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Mostly good, but today It gets cracks!
on January 19, 2026
Posted by: AlexDash
from Colorado
I faced a huge issue before submitting Federal and State tax forms. I decided to update my home address in my personal info tab right before all forms were being prepared ad such updates, the whole process was messed up. My wife removed from the process and showed me more that $10K owe of federal taxes which brought me in a slight shock. I called support, and fortunately, I got someone who helped me resolve this situation as I was about to request a refund
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Easy
on January 19, 2026
Posted by: Nisha229
from Georgia
I always use turbotax and they are usually so easy and efficient.
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com