Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,586 Reviews)
Rating breakdown 49,586 reviews
5 Stars
36,140
4 Stars
6,012
3 Stars
2,813
2 Stars
1,793
1 Star
2,828
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
QUALITY
on January 19, 2026
Posted by: CoachJoe99
from Kansas
It was fast and easy and we got our max refund. Also so easy to pay for it out of refund amounts
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
Thanks for sharing your great review with us! We're so glad that TurboTax was able to help you get a refund that you're happy with, and we look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax good just don't like "it's free" when not
on January 19, 2026
Posted by: Corey17851
from Pa
Fast and easy to use only thing is they now forced me to use a more "upgraded" version but it was the same as last year's just cost more money.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy to use
on January 19, 2026
Posted by: Holloway77
from Colorado
easy to use will be using it every year very easy to use
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome and easy
on January 19, 2026
Posted by: Jbaebee
from Tennessee
It’s one of the most easiest programs to use anyone can use it!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax
on January 19, 2026
Posted by: ACDis
from Alabama
Love it. Fast. Accurate. 11 years strong. Thank you!
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
customer
on January 19, 2026
Posted by: nsanna
from Ohio
The site is great even for beginners very self explanatory. You can use a expert if you need help.
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love turbotax
on January 19, 2026
Posted by: Manda47362829
from Missouri
Fast and easy I love turbo tax I use it every Year
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
A+
on January 19, 2026
Posted by: A PLUS EASY
from FL
EASY EASIER EACH YEAR EASY EASIER EACH YEAR EASY EASIER EACH YEAR
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com