Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,586 Reviews)
Rating breakdown 49,586 reviews
5 Stars
36,140
4 Stars
6,012
3 Stars
2,813
2 Stars
1,793
1 Star
2,828
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is great
on January 18, 2026
Posted by: Don0420
from Arkansas
Everything went good I will be using them again next yr
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Problem filing once return completed
on January 18, 2026
Posted by: PhilK48
from Kentucky, Ky
This year completing was ok but getting the return filed has not been easy. I filed with Turbo Tax for several years and never had this much difficulty printing returns, saving returns and filing returns. Not sure why this process became so difficult this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Must have
on January 18, 2026
Posted by: Aaron1983
from 162 W Old Cross Rd, #230
Used TurboTax for over a decade with 0 issues, must have
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good
on January 18, 2026
Posted by: alkiguy
from CA
Good tax retun. I'm happy. I don't want to say amy more.
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Couldn't be happier.
on January 18, 2026
Posted by: Baco50
from Arizona
I have used Turbo Tax for the last two decades and it only gets easier and easier EVEN THOUGH my tax liabilities have been more and more complicated. Can't be an easier and cost effective.
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Annoying but quick after many years of use
on January 18, 2026
Posted by: Nadine825
from pa
Somewhat annoying. It NEVER can download any W2 or 1098 that I have. It complains about duplications in my W2 that are not incorrect, as they are more than one local municipality.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the BEST!
on January 18, 2026
Posted by: ChandraW
from Alaska
For my tax needs, I don't trust any other company but Turbo Tax.
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super easy
on January 18, 2026
Posted by: Ravenmj
from Washington
Love Turbo tax.............................................................................................................................
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com