Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,586 Reviews)
Rating breakdown 49,586 reviews
5 Stars
36,140
4 Stars
6,012
3 Stars
2,813
2 Stars
1,793
1 Star
2,828
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is easy and quick to use.
on January 17, 2026
Posted by: Isaacxw
from CA
I have used TurboTax every year and never has an issue. I love it!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome!
on January 17, 2026
Posted by: Anonymous
from Minden,LA
Turbotax makes filing taxes easy! It gives step by step help with any issues that may arise.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast!
on January 17, 2026
Posted by: Stace51
from Ga
I have used TurboTax for many years and it's always fast and accurate! THEY ARE MY GO-TO!
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great service
on January 17, 2026
Posted by: Car521
from Az
Turbotax is great and helpful. I did not talk to anyone but it helps guide you through everything.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use and Efficient
on January 17, 2026
Posted by: Imanih
from New York
I've used them for years I stopped switching to even look at others because they are always more convenient. Easy to use and always explains the details you are entering.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the BEST
on January 17, 2026
Posted by: WareWoof
from California
I started a new business in 2025 and was scared to death to file. TurboTax walked me through the process seamlessly! thank you!
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
UI for Expert Service to DIY
on January 17, 2026
Posted by: turbotax1234524234234
from California
Charging me for expert service, while you can't even navigate to the do-it-yourself option without looking incredibly closely for it. Tsk.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy-to-use
on January 17, 2026
Posted by: Lovely90
from Pennsylvania
I always file my taxes myself each year using turbotax. It takes about an hour but it reviews each tax break and credit possibility. I always get the highest refund possible. All while keeping my personal information to myself.
Response from turbotax.intuit.comBy TurboTax Care Team, January 27, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com