Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,586 Reviews)
Rating breakdown 49,586 reviews
5 Stars
36,140
4 Stars
6,012
3 Stars
2,813
2 Stars
1,793
1 Star
2,828
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
awesome
on January 16, 2026
Posted by: jamesp20
from indiana
easy to file, easy to navigate, fast filing, peace of mind.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 16, 2026
Posted by: Freds01
from SC
Great service! Fast and easy assessments and up to date tax laws!
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 16, 2026
Posted by: SqueezeE78
from Michigan
Good to navigate through and easy to manage i like it
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
a+
on January 16, 2026
Posted by: wesleeduke
from Arizona
great service use them every year un comparable a++
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing!
on January 16, 2026
Posted by: marlentax
from New Mexico
Have filed 2 years with TurboTax and have had great outcome!
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
false advertising
on January 16, 2026
Posted by: bbb22
from colorado
it says it will be free and then at the end it charges you 190 very false advertisement.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and easy DIY
on January 16, 2026
Posted by: Bg2323
from 3630 Sheldon Dr,
Been using them for years
Easy DIY online. Saves time and money.
Easy DIY online. Saves time and money.
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
gotten harder to use
on January 16, 2026
Posted by: driller51
from wyoming
harder to use .not near as good as it used to be.thank you
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com