Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,586 Reviews)
Rating breakdown 49,586 reviews
5 Stars
36,140
4 Stars
6,012
3 Stars
2,813
2 Stars
1,793
1 Star
2,828
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
very easy
on January 16, 2026
Posted by: dimarajordan
from ohio
didnt take long at all, if it was actually $0 to file that would make it top tier!
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the way to go
on January 16, 2026
Posted by: AmandaKayCausey
from North Carolina
TurboTax was super easy to use. I have a PIN from the IRS and didn't know where I had to put it and needed to change my number from previous year and the help told me exactly where to go step by step. Made everything smooth! Thank you!
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax!
on January 16, 2026
Posted by: Nanyk44
from AZ
This is my 2nd year using TurboTax and I couldn't be happier. They make doing your taxes really easy to understand.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 25, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 16, 2026
Posted by: Anonymous
from Oklahoma
TurboTax is awesome and I'll use them every year thanks so much
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 25, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we’re committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great help, but a bit too expensive
on January 16, 2026
Posted by: AJRjones
from OH
Great help, but a bit too expensive for what is - I'll keep using it though
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
PRICE GOUGING
on January 16, 2026
Posted by: NICK_NAMES
from IL
NICKLE-AND-DIME EVERYTHING. ADS EVERY STEP OF THE WAY. PRICE GOUGING AT THE END.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the best
on January 16, 2026
Posted by: Dee003
from Tx
TurboTax helped me out so much! Not only is this y second year filing with them but I can always count on the security in protecting my filing business. Alorhouvh with the speedy process
Pros: My employment status changed this year, I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax
on January 16, 2026
Posted by: Peach Diamond
from Texas
I have used Turbotax successfully for over 10 years
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com