Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,586 Reviews)
Rating breakdown 49,586 reviews
5 Stars
36,140
4 Stars
6,012
3 Stars
2,813
2 Stars
1,793
1 Star
2,828
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
It's My Annual Go-To
on January 16, 2026
Posted by: SydneyM98
from Brandon, FL
I have been using this service and software for years. I have become accustomed to the interface and easy navigation of the site and inputting system. I always use the software and service for accuracy and its outstanding competency.
Response from turbotax.intuit.comBy TurboTax Care Team, January 25, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very easy navigation.
on January 16, 2026
Posted by: Mooremic at Gmail
from Texas
I did not engage with anyone online or by phone for this years taxes.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on January 16, 2026
Posted by: Tessie33
from Kentucky
Had a great experience, they really worked with me.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
LOVE!
on January 16, 2026
Posted by: krj1128
from Michigan, MI
I've been using turbotax for the last 14 years and it always makes tax time so quick and easy!
Response from turbotax.intuit.comBy TurboTax Care Team, January 25, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Helpful and Easy
on January 16, 2026
Posted by: Anonymous
from 403 Cleveland str
It does take time, but things are explained easily and they make it supre easy to navigate and file your own taxes!
Response from turbotax.intuit.comBy TurboTax Care Team, January 25, 2026
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWSOME
on January 16, 2026
Posted by: MELA g face
from texas
accuracy ,compatibility , good features and good support
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good service, too expensive
on January 16, 2026
Posted by: bkh18
from PA
It is a great interface and very user friendly, but far too expensive. I should not be paying significantly more money for the service than my actual tax return, especially for a service that is entirely self-guided.
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Outstanding
on January 16, 2026
Posted by: ArrievsArrie
from Ohio
Wonderful enjoy using the app and going through TurboTax
Response from turbotax.intuit.comBy TurboTax Care Team, January 30, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com