Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,586 Reviews)
Rating breakdown 49,586 reviews
5 Stars
36,140
4 Stars
6,012
3 Stars
2,813
2 Stars
1,793
1 Star
2,828
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Still prefer Turbo Tax
on January 16, 2026
Posted by: nCOMP1337
from Indiana
I have used Turbo Tax for years and their accuracy and reliability continue to be great. I started my return on my phone and completed it on my laptop, so that sort of compatibility and feature is a wonderful convenience. The interface is asy tro work with and the support provided is very helpful.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Made filling easy
on January 16, 2026
Posted by: BubblesGiggles
from Georgia
Turbo tax makes it easy to file your taxes. I use them every year!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The way to go!
on January 16, 2026
Posted by: TheMommabearof5
from San Antonio, Texas
I truly enjoy doing my taxes using Turbo taxes, its safe, reliable, user friendly, and plenty of help options if needed.
what a great deal!
what a great deal!
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is great, just one minor issue
on January 16, 2026
Posted by: emr5980
from TX
I have been using Turbo Tax for 8 years and always have had great results. The only grievance I have is that I always seem to get stuck at the Box 15 Employer State ID even though it has always been blank for me because my state does not tax income.
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on January 16, 2026
Posted by: AmyVsEmily86
from sc
it was easy and didn't take up much time. I definitely recomend
Pros: I moved
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on January 16, 2026
Posted by: TaTa 1971
from Virginia
It was fast and easy
I was able to do it myself , I also was able to understand things that I could not not by the side pop ups
I was able to do it myself , I also was able to understand things that I could not not by the side pop ups
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax
on January 16, 2026
Posted by: Carl1269
from California
Good service and great customer and I hope we see each other again
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 16, 2026
Posted by: ChiefML
from Texas
Easy to use and understand. Every question is very detail.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com