Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,586 Reviews)
Rating breakdown 49,586 reviews
5 Stars
36,140
4 Stars
6,012
3 Stars
2,813
2 Stars
1,793
1 Star
2,828
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is soooo helpful!!
on January 16, 2026
Posted by: ethan2132
from Michigan, MI
TurboTax is so helpful with all of my tax filing needs! They have experts who help guide you through your difficult tax questions. Thanks TurboTax!
Pros: I moved, I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbo tax is cool
on January 16, 2026
Posted by: frank200
from florida, new york
yall are okay got the job done and quuckly i do this every year
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on January 16, 2026
Posted by: biscuitavx
from Florida
gets quicker every time, support is great. getting great returns
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
taxes
on January 16, 2026
Posted by: devtax
from oklahoma
its very easy to navigate and there is plenty of explanation if i dont undertand something
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax rocks
on January 16, 2026
Posted by: Erorres43
from Texas
Amazing very easy to use and super fast. Recommend everyone to use this app
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax
on January 16, 2026
Posted by: Momov5
from Texas
Fast, and easy if I got stuck i was helped very quickly Ty all for ur help with my taxes
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
super easy!
on January 16, 2026
Posted by: merandaf
from Texas
my first time using turbo tax, and they made it so easy to understand and to fill out. will definitely using again next year!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbotax is overpriced.
on January 16, 2026
Posted by: AOverchargedCustomer
from Tennessee
It is absurd that Turbotax is charging $99 to file your taxes. That is a tough pill to swallow, however, the most insulting part of it they want to charge you $40 dollars to pay for it with your return and an additional $35 to deposit it into your bank account. I have used Turbotax since 2016. I would rather pay $175+ to someone in person to file my taxes, an that is what I will do next year. What a scam.
Written by a customer while visiting turbotax.intuit.com