Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,586 Reviews)
Rating breakdown 49,586 reviews
5 Stars
36,140
4 Stars
6,012
3 Stars
2,813
2 Stars
1,793
1 Star
2,828
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
I don't agree it being free and it isn't
on January 16, 2026
Posted by: ad352
from FL
I have been using turbotax for years and I thought it was free until I read about a lawsuit against turbotax for charging. I did receive a class action notification but didn't receive any settlement form turbotax even though I was included in the Class Action Settlement against turbotax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 16, 2026
Posted by: SGrant12
from Florida
TurboTax was nice and easy to use and will always recommend them to anyone
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbo is awesome
on January 16, 2026
Posted by: fghfdthdgh
from Tuscaloosa,AL
its great been usingnit since it since I was 18 Ilove turbo tax
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
High cost
on January 16, 2026
Posted by: Taxes gone wild
from Iowa
This is a great way to file taxes but all the fees are still ridiculously high it seems this has always ben the case with turbo tax.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 16, 2026
Posted by: Alexa1111
from NE
Love the accessibility of turbo tax, always helps make filing easier!
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on January 16, 2026
Posted by: aahelica
from Texas
Turbo tax is very easy to use and I have been using it for years.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is pretty great
on January 16, 2026
Posted by: Pao95
from Michigan
I have been using turbo tax for many years now. it's always been super easy to use, but this year has been the easiest and most straight forward process in my opinion. so it's good they always do things to improve it. would 10/10 recommend.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 16, 2026
Posted by: Turbo fan 2
from Texas
Very helpful. Ive used it for several years and will continue
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com