Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,640 Reviews)
Rating breakdown 49,640 reviews
5 Stars
36,169
4 Stars
6,026
3 Stars
2,814
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy to use
on January 28, 2025
Posted by: Damo92
from North liberty ia
Very straightforward, quick and easy to use. I love it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome!!!
on January 28, 2025
Posted by: Los210
from San Antonio Texas
Everything was very helpful and super easy to file
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 28, 2025
Posted by: Step3752
Very easy to file. Just enter information and send it! Assisted me with fixing issues when it was rejected.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Grrreeeeaaattttt!
on January 28, 2025
Posted by: OG144
Fast and easy cant miss with this step by step process
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo
on January 28, 2025
Posted by: jessie1001
I have always used hr block and this year decided to use turbo
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I don't apperciate the dishonest
on January 28, 2025
Posted by: bre92565
from Las vegas
**Review:**
TurboTax should really be more transparent about fees upfront instead of waiting until the very end to add unexpected charges. Filing was average and fairly easy, but I don’t appreciate the dishonesty. I was told my state and federal fees would be deducted from my refund, but at the last step, I saw an additional charge for some reason. It feels misleading, and they should be clearer about costs from the start.
TurboTax should really be more transparent about fees upfront instead of waiting until the very end to add unexpected charges. Filing was average and fairly easy, but I don’t appreciate the dishonesty. I was told my state and federal fees would be deducted from my refund, but at the last step, I saw an additional charge for some reason. It feels misleading, and they should be clearer about costs from the start.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good
on January 28, 2025
Posted by: Good direction
from New york
Good and direct question. The question were easy to understand. The help tool was helpful and necessary for questions I didn’t understand.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo is the best
on January 28, 2025
Posted by: Lala3x
from birmingham, al
I have been using turbo for years now and i really like it. Very resourceful and I don't have to worry about paying too much or any fraudulent activity.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com