Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,666 Reviews)
Rating breakdown 49,666 reviews
5 Stars
36,185
4 Stars
6,034
3 Stars
2,816
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
awesome
on January 28, 2026
Posted by: kemond
from ga
good experience.good eexperience. easy to understand
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS GREAT!
on January 28, 2026
Posted by: BRYCE242
from MICHIGAN
IT WAS SO EASY!!! I ABSOLUTELY LOVED IT! I WILL USE THIS FOR SURE EVERY YEAR!
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
turbo tax not truthful
on January 28, 2026
Posted by: HELP2026
from louisiana
turbo tax told me i had to have windows 11 to file this year well i just filed with windows 10 on turbo tax website no windows 11 i also could not get a refund from my desktop software order $114 and filing cost me $300 on this program RIP
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Should be called Turbo"trap"
on January 28, 2026
Posted by: Fiercemink
from Oregon
Way too much upselling. I get tired of the constant prompts to upgrade my selection. I feel I have to be very careful what I click on or I might end up consenting to share my personal info with the whole world or have my refund deposited into to some other bank account besides my own or pay additional fees for things I don't want and don't need. I will be using another online service next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good
on January 28, 2026
Posted by: Risau
from fl
I love using turbo tax I don't like how the price went up but overall its a good experience.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax!
on January 28, 2026
Posted by: Kayla38
from Arkansas
So easy and simple! I love it and it is not as expensive as all the other tax services!!!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
Thank you for sharing your review! We're so glad that our pricing met your expectations, and we hope to assist you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
too expensive
on January 28, 2026
Posted by: Melibelli25
from GA
This is getting way too expensive, at this rate I can just hire a tax expert.
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on January 28, 2026
Posted by: Joanna620
from NC
Great really didn't struggle to do taxes and that's always a plus
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com