Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,586 Reviews)
Rating breakdown 49,586 reviews
5 Stars
36,140
4 Stars
6,012
3 Stars
2,813
2 Stars
1,793
1 Star
2,828
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Cool
on January 13, 2026
Posted by: BigByrd6978
from Calif
I have no comment at this time this is ridiculous omg.. why are u forced ng people to comment
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great!
on January 13, 2026
Posted by: JameS1027
from Ohio
Fast and convenient I have used them every year to file and I haven’t had one issue
Response from turbotax.intuit.comBy TurboTax Care Team, January 14, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
11 Years filing with TurboTax!
on January 13, 2026
Posted by: Bossy Lady Jay
from Baton Rouge, LA
This makes the 11th year of me using TurboTax and I love, not to fund of some of the new fees, but that's just apart of business. Besides it is still cheaper than those tax places on the corner or in your local shopping centers. Most suitable for basic returns even small business owners. It is super easy to use and your information is securely stored and easily assesible. Never really had to reach out to support much I do believe one year I did and to my recollection it was pleasant and sufficent. If it was not I most certaintly would not have continued filing with them, I am indeed petty like that.
Response from turbotax.intuit.comBy TurboTax Care Team, January 15, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Makes Filing Easy
on January 13, 2026
Posted by: 52Kat
from Los Angeles
I've been working with TurboTax for over 25 years now, and it gets easier every year to file my own taxes. I have no complaints. I'd rather use TurboTax myself instead of a stranger dealing with my information. Also, if I don't understand something, I can chat with customer service by phone call or via chat.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 15, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 13, 2026
Posted by: Mizzgstuff
from Washington
I would definitely share w my friends and family yup
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, January 15, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Gets worse every year
on January 13, 2026
Posted by: Turbotaxuser486
from New Mexico
I feel like turbo tax gets worse every year. Very frustrating to find little errors and it wanting me to file by mail
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I Love Turbo Tax!
on January 14, 2026
Posted by: JackieWill4140
from California
it was a very easy way to navigate and understand.
Response from turbotax.intuit.comBy TurboTax Care Team, January 15, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
very accurate and safe
on January 14, 2026
Posted by: Nunez 68
from new york
very convenient, did my taxes from the comfort of my home
Response from turbotax.intuit.comBy TurboTax Care Team, January 15, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com