Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,666 Reviews)
Rating breakdown 49,666 reviews
5 Stars
36,185
4 Stars
6,034
3 Stars
2,816
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Its terrible
on January 28, 2026
Posted by: patpbuffalo
from ny
FIRST THIS YEAR IT WAS TERRIBLE TO DO MY TAXES, I HAVE BEEN USING TURBOTAX FOR YEARS BUT i COULD NOT FIND ANY PREIVIOUS RETURNS WHICH MADE THE PROCESS EXTREMELY HARD, UGH
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Easy
on January 28, 2026
Posted by: Max4273
from California
TurboTax makes it easy! The season is alrea stressful enough and TurboTax makes it simpler.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax makes taxes Easy!
on January 28, 2026
Posted by: NateBolay
from Oklahoma
Super easy! Highly recommended! Only took me an hour!
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbotax helps corrupt the government
on January 28, 2026
Posted by: eat_the_rich
from Texas, Tx
Stop corrupting the government and lobbying against people's best interest.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great, fast and easy to use.
on January 28, 2026
Posted by: Mr Ric
from Ms
I spoke with one of your experts with a problem I was having on a 1095A form, she was very helpful and made sure we had the information to fill out our forms correctly. She was very knowledgeable and knew how to fix my problem. I would recommend Turbo Tax to anyone needing there taxes done.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We're so pleased to hear that your experience with our support team was a positive one. Thank you for your kind words and for choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Accountant used Turbo Tax
on January 28, 2026
Posted by: jlow04
from Utah
I used Turbo Tax for years, than fearing I was missing some discounts I hired an accountant to file my last year taxes. It took him over a month to do the taxes and in the end I found he was using Turbo Tax to file. I will not make that mistake again.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the best.
on January 28, 2026
Posted by: Born in the USA
from Wilmington
Just like every year I am able to accomplish my personal taxes with ease. This platform for Fed and State Taxes is the best I've ever used.
Pros: I moved, I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
missing previous year's tax information
on January 28, 2026
Posted by: ToneLew
from TX
my 2024 tax return information was not available for me to use for my current tax return which made it more difficult to file thistime around.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com